Privacy Policy

Last updated: 11/4/2025

Introduction

FlavorFactor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Personal Information

We collect information that you provide directly to us:

• Account information (name, email address, password)
• Profile information (age, gender, height, weight, fitness goals)
• Nutrition and meal data (food logs, meal ratings, dietary preferences)
• Health data from connected devices (with your permission)
• Payment information (processed securely through Stripe)

Automatically Collected Information

• Device information (device type, operating system, app version)
• Usage data (features used, time spent, interactions)
• Location data (if you grant permission)
• Analytics and crash reports

How We Use Your Information

We use your information to:

• Provide and personalize our meal planning services
• Process your transactions and subscriptions
• Send you notifications and updates
• Improve our app and develop new features
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our services (e.g., Stripe for payments, cloud hosting providers)
• Analytics Partners: To understand app usage and improve our services
• Legal Authorities: When required by law or to protect our rights

Data Security

We use industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication and password hashing
• Regular security audits and updates
• Access controls and monitoring

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time through your account settings or by contacting us.

Children's Privacy

FlavorFactor is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.

International Users

If you are accessing FlavorFactor from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

GDPR Compliance (EU Users)

If you are in the European Economic Area, you have additional rights under GDPR:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

CCPA Compliance (California Residents)

California residents have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to deletion
• Right to non-discrimination

Cookies and Tracking

We use cookies and similar technologies to improve your experience. See our Cookie Policy for more information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification. Your continued use of FlavorFactor after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@flavorfactor.com
• Address: [Your company address]